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English: To stop the service

French: Arrêter le service


If you’re doing service and you encounter turbulence, you might need to put a hold on service until the turbulence passes. When turbulence is severe and/or unexpected, it can, and has, cause injuries, especially to flight attendants who happen to be working in the aisle of the aircraft. If your captain or in-charge tells you to stop the inflight service because of turbulence, then you’ll need to put away the service trolleys and strap yourself in your seat.


From a customer-service perspective, it’s also good to announce to passengers that you’re stopping the service for the time being because of the turbulence.


Arrêter=To stop

Le service (m)=The service


If you’ve driven in or around Québec, you might have seen the word “arrêt” on stop signs.

 

Module 5 of Canadian French for Flight Attendants is now available! Save huge! Learn the French for:

-Announcements for de-icing delays

-Announcements for lightning alerts, security breaches

-Delays caused by crew rest and emergency equipment

-Dealing with weight and balance issues

-Dealing with uncooperative passengers

-Announcements for missed approaches/rejected take offs

-Wifi/entertainment system issues

-More delay situations and customer service issues

-Full briefing of a generic emergency exit

-Full briefing for a passenger with a lap-held infant

-Familiarize yourself with Acadian and European French accents

-And much, much more!


 

Flight Attendant Souvenirs. Souvenirs d’un agent de bord. United Arab Emirates, February 2020. Émirats Arabes Unis, février 2020. Sheikh Zayed Grand Mosque, Abu Dhabi. The largest mosque in the UAE, and third largest in the world (after the one in Medina, and Mecca, both in Saudi Arabia), this mosque can hold up to 40 000 people. It is also the largest one that allows non-Muslim visitors. It boasts a marble courtyard, the largest rug in the world in its prayer room, as well as chandeliers that incorporate millions of Swarovski crystals.



English: To arrive on time

French: Arriver à l’heure


It’s always good to let passengers know that your flight is on time.


“Heure” (f) means “time” or “hour” or “o’clock” depending on the context.

Avez-vous l’heure?=Do you have the time?

Quelle heure est-il?=What time is it?

Il est huit heures=It is eight o’clock

Le temps de vol est de huit heures=The flight time is eight hours


À l’heure=On time

Arriver à l’heure=To arrive on time

Partir à l’heure=To depart on time

 

Module 5 of Canadian French for Flight Attendants is now available! Save huge! Learn the French for:

-Announcements for de-icing delays

-Announcements for lightning alerts, security breaches

-Delays caused by crew rest and emergency equipment

-Dealing with weight and balance issues

-Dealing with uncooperative passengers

-Announcements for missed approaches/rejected take offs

-Wifi/entertainment system issues

-More delay situations and customer service issues

-Full briefing of a generic emergency exit

-Full briefing for a passenger with a lap-held infant

-Familiarize yourself with Acadian and European French accents

-And much, much more!



 

Flight Attendant Souvenirs. Souvenirs d’un agent de bord. United Arab Emirates, February 2020. Émirats Arabes Unis, février 2020. Dance show!



English: To arrive late

French: Arriver en retard


The opposite of “to arrive early” “arriver en avance” is “arriver en retard”, literally “to arrive in delay”. Arriving late is probably going to happen to you far more often than arriving early and it's something that affects your passengers more. Often, the length of the delay is announced so that passengers have an idea how late the flight is going to be. This information is important for them as they have scheduled engagements after they arrive, connecting flights to catch, or friends coming to pick them up from the airport. If you’re the one responsible for French translations, you’ll need to translate this.


Retard (m)=Delay

Arriver en retard=To arrive late

Arriver trente minutes (f) en retard=To arrive thirty minutes late

Partir en retard=To depart late

 

Now available! Module 4 of Canadian French for Flight Attendants. Learn the French for:

-Less common food/drinks/special meals.

-Bag issues (bag won't fit/no more space).

-Announcements for mechanical problems, cancellations, airplane changes, diverting, etc.

-Delays because of fuel, catering, connection passengers, weather, etc.

-Tight/missed connections.

-And much, much more!


 

Flight Attendant Souvenirs. Souvenirs d’un agent de bord. United Arab Emirates, February 2020. Émirats Arabes Unis, février 2020. On the same tour, we also had the chance to ride camels, sand board down the dunes, smoke shisha, and watch the sunset. Sand boarding was fun, but climbing back up the hill is another story. Unlike ski hills, there are no chairlifts...


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